- Issues You Face
- Leadership Solutions
- Sustainability Tools and Program Extensions
- Sustainability Tools: Listening
Sustainability Tools: Listening
Improve Commitment and Engagement
People need to feel heard. In any relationship, effective listening may be the most important skill for building trust and creating a strong connection. Many managers believe that they are good listeners, while their employees feel otherwise.
This half-day training program will develop your skills as an effective listener. It will help examine and expand your repertoire of what you listen for. It will help you learn to listen with the intent of being influenced and help you master the skills of nonverbal listening inquiring, paraphrasing, and summarising feelings.
Issues Addressed
- Tension or stress in workplace relationships
- The tendency of managers to give advice rather than facilitate problem solving
Outcomes Achieved
- Better interpersonal communication skills
- More comfortable and productive work relationships
- Greater alignment among team members
- More self-reliant problem solving and self-leadership
